Archive for the ‘Windows 10’ category

How to Fix “The signature of this program is corrupt or invalid”

April 3rd, 2016 by Admin

When you download a software with Microsoft Edge or Internet Explorer, you might receive the error message saying “The signature of this program is corrupt or invalid“.

edge-warn-signature-corrupt

ie-warn-signature-corrupt

Recently we’ve also heard of our customers having this issue when downloading the Lock My Folders program in Windows 10, so we spend lots of time trying to reproduce this issue. We finally got to the bottom of the issue (we believe).

The signature was never corrupt or even invalid. Microsoft released a cumulative security update KB3140745 for Windows 10 that deprecated support for SHA1 code signing certificate. Any programs signed with SHA1 certificate after January 1st, 2016 will be flagged as an invalid signature. In this tutorial we’ll explain how to check if your downloaded program is signed with SHA1 or not, then discuss the methods to get around the download issue.

How do I know if a program is signed with SHA1?

  1. Right-click on your program and select Properties.
  2. Click on the Digital Signatures tab.
  3. Select the signature and click on the Details button.
  4. Click the View Certificate button.
  5. Click the Details tab.
  6. Look at the Signature hash algorithm.

    sha1-certificate

Methods to fix “The signature of this program is corrupt or invalid”

If you are the software developer, just contact the CA to re-issue or replace your SHA1 certificate with a new stronger SHA2 certificate, then sign your program with SHA2 certificate and the issue will be resolved.

If you download software from a reliable website and get the “The signature of this program is corrupt or invalid” error message, here are 3 ways to work around this problem:

  • When you see the a pop-up message that says the signature is corrupt or invalid, click on View downloads button.

    edge-warn-signature-corrupt

    Next right-click on the file in downloads and choose Run anyway.

    edge-run-anyway

    If Windows 10 Smart Screen displays a warning that the app cannot be recognized, click More Info and click Run Anyway to install.

  • Uninstall the Windows update that causes this issue. I can reproduce the problem by installing KB3140745 on Windows 10. I then uninstall this single update and it fixed the problem. If you’ve turned on automatic updating, you can block that specific update in Windows 10 so it won’t be installed any longer.
  • Only the browsers from Microsoft block SHA1 code signing certificate now. Chrome and Firefox still accepts SHA1 certificate. So you can get around this problem by downloading with Chrome or Firefox browsers.

Fix “You’ve been signed in with a temporary profile” Error in Windows 10 / 8 / 7

March 24th, 2016 by Admin

After you log on to a Windows user account, you may face the temporary profile issue and some of your desktop icons & files are disappeared. A notification pops up in the right bottom corner of the taskbar, saying:

“You’ve been signed in with a temporary profile. You can’t access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for more details or contact your system administrator.”

temporary-profile

In Windows 7, the error message looks like:

“You have been logged on with a temporary profile. You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details or contact your system administrator.”

So I did a quick Google search and it seems that this is a common issue. This problem usually occurs if the user profile was accidentally moved or deleted from the system. Any changes that you make to the current desktop are lost after you log off the system. In this tutorial we’ll explain the step-by-step procedure to fix temporary profile issue in Windows 10, 8 and 7.

How to Fix “You’ve been signed in with a temporary profile” Error?

Before getting started, you need to find the SID (Security Identifier) of your user account that is experiencing the temporary profile problem. To do this, just press the Windows + R keys to open the Run box. Type cmd and press Enter.

cmd

When the Command Prompt launches, type the following command, replacing Tom with the name of your affected account. Press Enter and you’ll see the SID that will be used in steps below.
wmic useraccount where name='Tom' get sid

wmic

After finding the SID, close the Command Prompt. Now we begin to fix the registry settings. Press the Windows + R keys to open the Run box. Type regedit and press Enter.

regedit

When the Registry Editor opens, navigate to the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Expand the ProfileList subkey, you will see the SID keys for all the users on the machine. As we’ve found the SID of your affected account above, just click that SID key (without .bak), you’ll see the “ProfileImagePath” entry in the right pane that points to a temporary profile.

temp-profile-key

Double-click the ProfileImagePath entry to edit the values data. Type the correct profile path and click OK. If you don’t know the correct profile location, open Windows Explorer and browse to C:\Users. In my example, I want to set the account to use the profile folder named Tom, so I point ProfileImagePath to C:\Users\Tom. If your profile folder was already corrupted or deleted, just delete the SID key.

profile-folder

Next, right-click on your old SID key that is maked as .bak, and then click on Delete.
original-profile-key

That’s it. Log off or restart your computer. Windows will sign in to your account with a local profile instead of a temporary profile, and you will no longer receive the temporary profile error.

4 Ways to Disable Windows 10 AutoPlay

March 18th, 2016 by Admin

When you insert a CD or USB drive into your computer, an AutoPlay menu appears and asks how you want Windows to handle the device. In Windows 10, you can configure AutoPlay to automatically open photos or play videos on a removable media when you plug it into your PC. If AutoPlay annoys you, here are 4 simple ways to turn off / disable AutoPlay in Windows 10.

autoplay

Method 1: Disable Windows 10 AutoPlay Using Settings Charm

  1. Press the Windows key + I to open the Settings charm app.
  2. In the Settings app, click on Devices.

    settings-charm

  3. Click on AutoPlay on the left side, and switch off “Use AutoPlay for all media and devices“.

    turn-off-autoplay

    Now you will never see the AutoPlay window pop up when you plug in a USB or insert a disc to your Windows 10 PC.

Method 2: Disable Windows 10 AutoPlay Using Control Panel

  1. Press the Windows key + X to open the WinX menu. Click on Control Panel.
  2. By default, the Control Panel opens to the category view. Change it to display with Large icons. Next click the AutoPlay icon.

    control-panel

  3. In order to turn off AutoPlay, uncheck the the “Use AutoPlay for all media and devices” box. No need to select the default action for each type of media and device listed below it, because those options only work when you turn on AutoPlay.

    not-use-autoplay

  4. Click Save and you’re done!

Method 3: Disable Windows 10 AutoPlay Using Registry Editor

  1. Press the Windows key + R to open the Run box. Type regedit and press Enter.
  2. Navigate to the following registry key:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers
  3. Double-click on the DisableAutoplay entry on the right pane, change its value from 0 to 1.

    DisableAutoplay

  4. Close Registry Editor and you’re done!

Method 4: Disable Windows 10 AutoPlay Using Group Policy

  1. Press the Windows key + R to open the Run box. Type gpedit.msc and press Enter.
  2. When the Local Group Policy Editor opens, browse to:
    Computer Configuration > Administrative Templates > Windows Components > AutoPlay Policies
  3. In the right-hand side pane, double-click “Turn off AutoPlay” to open the Properties box.

    group-policy-editor

  4. Click Enabled, and then select “All drives” from the “Turn off AutoPlay on” box to disable AutoPlay on all drives.

    disable-autoplay

  5. Reboot your computer. Now you’ve turned off AutoPlay for all media and devices in your account in Windows 10.

How to Remove Windows 10 / 8 and Install Windows 7

March 16th, 2016 by Admin

“My laptop came with Windows 8 preinstalled. I really don’t like the new interface of Windows 8. I want to uninstall Windows 8 and install Windows 7. How to go about it?”

If you don’t like Windows 10 / 8, or the new OS doesn’t work as you expected, you might want to downgrade to Windows 7. In this tutorial we’ll walk you through the steps of removing Windows 10 / 8 and then install a fresh copy of Windows 7.

How to Remove Windows 10 / 8 and Install Windows 7?

Before get started, you need to prepare a Windows 7 installation disc. Make sure any important files already on your PC are backed up on a portable hard drive or an online backup solution.

Part 1: Disable UEFI and Enable Legacy Boot

New Windows 10/8 PCs come with UEFI firmware and Secure Boot enabled. Starting with Windows 8, Microsoft replaced BIOS with UEFI. Secure Boot will prevent Windows 7 installation disc from booting, so you need to disable the Secure Boot option and enable Legacy/CSM boot.

Here’s how to enable Legacy boot on a Windows 8 ASUS notebook:

  1. When powering on the computer, quickly and repeatedly press F2 to enter BIOS Setup.
  2. In the Security menu, use the arrow keys on your keyboard to select the Secure Boot Control option. Press Enter to set it Disabled.

    asus-secure-boot

  3. Go to the Boot menu, enable Launch CSM.

    asus-csm-mode

  4. Press F10 to save and exit.

Your BIOS may be different. If you don’t know how to access the UEFI/BIOS or couldn’t find the UEFI secure boot option, please check out the following articles:

Part 2: Convert Partition Scheme from GPT to MBR

Now we need to convert the hard drive from GPT to MBR, because Windows 7 couldn’t be installed on GPT partition. Follow these steps:

  1. Put the Windows 7 installation disc in your optical drive and restart to boot from it. You may have to change the boot sequence in your BIOS if it doesn’t boot to the CD. Watch for the “Press any key to boot from CD or DVD” message. Press a key as indicated.

    press-key-boot-cd

  2. When Windows 7 Setup appears, you’re asked to choose your preferred language and keyboard method. Just press Shift + F10 to launch the Command Prompt.

    language-to-install

  3. In the Command Prompt, type the following commands one by one, press Enter after each.
    diskpart
    list disk
    select disk 0
    clean
    convert mbr
    exit

    This will delete all partitions on your hard drive and convert it to a MBR disk.

    convert-mbr-parition

  4. Now close the Command Prompt. You’ll return back to Windows 7 Setup screen.

Part 3: Install Windows 7

  1. Once you come back to Windows 7 Setup Screen, select your language and click Next.

    language-to-install

  2. You will be now taken to the Install now menu. Click on Install Now to proceed.

    install-now

  3. Review the license agreement, and click “I accept the license terms“.

    accept-license-term

  4. On the Which type of installation do you want? window, click Custom (advanced).

    installation-type

  5. The next step is to choose where you want to install Windows 7. Inexperienced users can simply highlight the unallocated space and click Next.

    where-to-install-windows

    If you want to split the hard drive into two or more partitions, click on “Drive options (advanced)” which allows you to create new partitions, format or delete them. When it’s done, select the partition you want to install Windows 7 on and click Next.

    repartition

  6. Windows will begin installing. Now you can sit back and relax for a while, because this part is automatic. During this process, the PC will also restart on its own—don’t panic, that’s just part of the installation process.

    installing-windows

  7. When the installation is complete, you’ll go through the first-time setup process: type your computer name, set up a user account and password, enter product key, etc.

3 Ways to Fix “Windows 10 Start Menu Not Working”

March 15th, 2016 by Admin

Start Menu not working or showing up? Many Windows 10 users faced the issue that Start Menu is not opening when clicking the Start button or pressing the Windows key on the keyboard. Luckily there are simple ways to solve this problem and in this tutorial we’ll show you 3 ways to get Start Menu back to work as expected.

Method 1: Using System Configuration Utility (MSConfig)

  1. Press the Windows key + R to open the Run box. Type msconfig and press Enter to launch System Configuration.

    msconfig

  2. Click on the Boot tab at the top. Check the Safe boot option and select Network. Leave all the other settings to default. Click Apply and then OK.

    check-safe-mode

  3. You’ll prompted to restart your computer. Click Restart.

    restart

  4. The computer will automatically reboot into Safe Mode. After logging in, you need to open the System Configuration utility again, by pressing the Windows key + R and then type msconfig in the Run box.
  5. Uncheck the Safe mode option. Click Apply and then OK. Restart again and hopefully the Start Menu will work now.

    uncheck-safe-mode

Method 2: Using PowerShell

  1. Press the Windows key + X to open the WinX menu. Click on “Command Prompt (Admin)“.

    command-prompt-admin

  2. When the elevated Command Prompt opens, type powershell and press Enter.

    powershell

  3. Copy the following PowerShell command and paste it into the Command Prompt, press Enter.
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    reinstall-windows-apps

  4. Wait for PowerShell to execute and complete the command. Ignore the few errors (in red color) that may pop up.
  5. When it finishes, try hitting the Start button and hopefully it’ll start working.

Method 3: Using System File Checker Tool

  1. Press the Windows key + X to open the WinX menu. Click on “Command Prompt (Admin)“.

    command-prompt-admin

  2. In the Command Prompt, type sfc /scannow and press Enter.

    sfc

  3. It will scan all protected system files, and replace corrupted files with a cached copy. This process may take a while.

4 Ways to Turn Off Windows 10 Automatic Update

March 14th, 2016 by Admin

By default, Windows 10 will automatically download all updates and install them without notifying the user. Users who use slow Internet connection, can face slowdown problem in Internet speed when Windows is downloading updates in background. In this tutorial we’ll show you 4 ways to turn off automatic update in Windows 10, or set Windows to notify you before downloading or updating.

Method 1: Turn Off Automatic Update from Settings Charm

  1. Click on Start button. Select Settings when the Start Menu appears.

    start-menu

  2. The Settings charm should open. Click Update & security.

    settings-charm

  3. Click Advanced options at the bottom of the Windows Update pane.

    update-and-security

  4. Select “Notify to schedule restart” instead of “Automatic (recommended)“. It’ll stop Windows from automatically restart your computer after downloading and installing updates.

    advanced-options

  5. Now enable “Defer upgrades” option. New Windows updates will not be downloaded and installed for several days or months. But security updates will be downloaded immediately.

Method 2: Turn Off Automatic Update By Disabling the Service

  1. Press the Windows Key + R, type services.msc into the Run dialog, and press Enter.

    services

  2. When the Services Manager opens, scroll down and search for the service “Windows Update” in the list.

    windows-update-service

  3. Double-click on the Windows Update service and open its Properties window. Stop the service and choose Disabled from the Startup Type drop-down menu. This will disable Windows Update entirely.

    disable-update-service

To re-enable Windows Update simply repeat these four steps, but change the Startup Type to Automatic and restart your computer.

Method 3: Turn Off Automatic Update Using Group Policy

  1. Press the Windows Key + R, type gpedit.msc into the Run dialog, and press Enter.

    gpedit

  2. When the Group Policy Editor opens, navigate to:
    Computer Configuration\Administrative Templates\Windows Components\Windows Update
  3. Now in the right pane, double-click on Configure Automatic Updates.

    group-policy-editor

  4. From here you can set the updates to Disabled or set the following options:
    • Notify for download and notify for install
    • Auto download and notify for install
    • Auto download and schedule the install
    • Allow local admin to choose setting

    configure-auto-update

  5. Click Apply and then OK. Reboot your computer for the changes to take effect.

Method 4: Turn Off Automatic Update Using Registry Editor

  1. Press the Windows Key + R, type regedit into the Run dialog, and press Enter.

    regedit

  2. When the Registry Editor opens, navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
  3. In left-side pane, right-click on the Windows key and create a new subkey and set its name as WindowsUpdate.
  4. Right-click on the WindowsUpdate key and create another subkey named AU.
  5. Now select AU key and in right-side pane create a new 32-bit DWORD value NoAutoUpdate and set its value data to 1.

    noautoupdate

  6. Restart your computer and Windows won’t automatically download and install any update any longer.