Archive for the ‘Windows 10’ category

4 Ways to Find What Version & Build Number of Windows 10 You’re Running

April 13th, 2016 by Admin

How to determine which edition of Windows 10 is running on your computer? You probably know the version but do you know exactly which build number it is? In this article we’ll show you 4 simple ways to find what version & build number of Windows 10 you’re running.

Method 1: Using Windows + R

  1. Just press the Windows key + R to open the Run box.
  2. Type winver and press Enter.


  3. This will open the About Windows window displaying the Windows version and the build number in it.


Windows 10 has the following versions:

Microsoft Code Name Threshold 1 (TH1) Threshold 2 (TH2) Redstone 1 (RS1) Redstone 2 (RS2) Redstone 3 (RS3)
Release Date July 2015 November 2015 August 2016 April 2017 October 2017
Windows 10 Version 1507 1511 1607 1703 1709
Marketing Name  – – – – – –  – – – – – – Anniversary Update Creators Update Fall Creators Update
OS Build

Method 2: Using the Command Prompt

  1. Just press the Windows key + R to open the Run box.
  2. Type cmd and press Enter.
  3. At the Command Prompt, type systeminfo and press Enter.


  4. This will display detailed information about your computer, including Windows version, build number, OS install date, hotfixes installed, etc.

Method 3: Using the Settings App

  1. Press the Windows key + I to open the Settings app, or click Settings from the Start menu.
  2. From the Settings window, click on System.
  3. Click About tab in the left pane. Here you’ll see your Windows 10 version, and know you’re running 32-bit or 64-bit version of Windows 10.


Method 4: Right-clicking This PC

  1. Right-click on This PC shortcut on your desktop and select Properties from the context menu. The This PC shortcut could also be found at the left pane of Windows Explorer.

  2. The “Windows edition” section at the top of the window displays which edition of Windows 10 you’re running, while the “System type” entry here displays whether you’re using a 64-bit or 32-bit edition of Windows 10.


Fix: “Burn disc image” Option Missing for ISO Context Menu

April 11th, 2016 by Admin

When you right-click on an ISO file in Windows 10/8/7, you should see the “Burn disc image” option in the context menu. What to do if the “Burn disc image” option is missing or no longer appears in the right-click context menu? To restore this context menu item, you have to set the built-in app – Windows Disc Image Burner – as the default program for opening an ISO file. Here’s how:


How to Fix: “Burn disc image” Option Missing for ISO Context Menu

  1. Open the Control Panel. Select Large icons from the View by option, then click on Default Programs.


  2. On the Default Programs window, click Set your default programs link.


  3. From the generated list of available programs in the left pane, select Windows Disc Image Burner, and then click on the Set this program as default option on the bottom right.


  4. Click on Choose defaults for this Program. You will get a window that displays the list of file extensions registered by the program. Check the boxes against the file extensions (*.iso, *.img) that you want the selected program to open by default. Click Save and you’re done.


  5. Restart your computer and the “Burn disc image” option should now appear in the right-click context menu of an ISO file.

How to Delete Windows Update Cache to Free Space

April 9th, 2016 by Admin

The update cache is a temporary folder used by Windows Update to store the temporary installation files. By default, Windows Update automatically cleans out the cached updates at a regular interval. But the temporary files will not be deleted when Windows Update fails or refuses to install an update.


Sometimes the obsolete update cache can take up Gigabytes of space and this can run out of disk space on C:\ drive. When you run into space issue or Windows Update doesn’t work properly, you can use this method to safely delete Windows Update cache in Windows 10, 8 and 7.

How to Delete Windows Update Cache to Free Space?

In previous post we’ve covered how to delete temporary Windows installation files ($WINDOWS.~BT) using Disk Cleanup. But that utility doesn’t include an option for purging Windows Update cache. So we need to delete the update cache manually. Before getting started, make sure no update process is running, or your update will fail to install.

  1. The first step is to temporarily turn off the Windows Update service. Press the Windows key + R to open the Run box. Type cmd and press Enter.
  2. When the Command Prompt opens, type the command below to stop the Windows Update service.
    net stop wuauserv


  3. Open the Windows Explorer and navigate to the following folder and delete all its content (not the folder itself).


  4. Once you’ve deleted the update cache, open the Command Prompt again and run the following command to start the Windows Update service.
    net start wuauserv

How to Fix “The signature of this program is corrupt or invalid”

April 3rd, 2016 by Admin

When you download a software with Microsoft Edge or Internet Explorer, you might receive the error message saying “The signature of this program is corrupt or invalid“.



Recently we’ve also heard of our customers having this issue when downloading the Lock My Folders program in Windows 10, so we spend lots of time trying to reproduce this issue. We finally got to the bottom of the issue (we believe).

The signature was never corrupt or even invalid. Microsoft released a cumulative security update KB3140745 for Windows 10 that deprecated support for SHA1 code signing certificate. Any programs signed with SHA1 certificate after January 1st, 2016 will be flagged as an invalid signature. In this tutorial we’ll explain how to check if your downloaded program is signed with SHA1 or not, then discuss the methods to get around the download issue.

How do I know if a program is signed with SHA1?

  1. Right-click on your program and select Properties.
  2. Click on the Digital Signatures tab.
  3. Select the signature and click on the Details button.
  4. Click the View Certificate button.
  5. Click the Details tab.
  6. Look at the Signature hash algorithm.


Methods to fix “The signature of this program is corrupt or invalid”

If you are the software developer, just contact the CA to re-issue or replace your SHA1 certificate with a new stronger SHA2 certificate, then sign your program with SHA2 certificate and the issue will be resolved.

If you download software from a reliable website and get the “The signature of this program is corrupt or invalid” error message, here are 3 ways to work around this problem:

  • When you see the a pop-up message that says the signature is corrupt or invalid, click on View downloads button.


    Next right-click on the file in downloads and choose Run anyway.


    If Windows 10 Smart Screen displays a warning that the app cannot be recognized, click More Info and click Run Anyway to install.

  • Uninstall the Windows update that causes this issue. I can reproduce the problem by installing KB3140745 on Windows 10. I then uninstall this single update and it fixed the problem. If you’ve turned on automatic updating, you can block that specific update in Windows 10 so it won’t be installed any longer.
  • Only the browsers from Microsoft block SHA1 code signing certificate now. Chrome and Firefox still accepts SHA1 certificate. So you can get around this problem by downloading with Chrome or Firefox browsers.

Fix “You’ve been signed in with a temporary profile” Error in Windows 10 / 8 / 7

March 24th, 2016 by Admin

After you log on to a Windows user account, you may face the temporary profile issue and some of your desktop icons & files are disappeared. A notification pops up in the right bottom corner of the taskbar, saying:

“You’ve been signed in with a temporary profile. You can’t access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for more details or contact your system administrator.”


In Windows 7, the error message looks like:

“You have been logged on with a temporary profile. You cannot access your files and files created in this profile will be deleted when you log off. To fix this, log off and try logging on later. Please see the event log for details or contact your system administrator.”

So I did a quick Google search and it seems that this is a common issue. This problem usually occurs if the user profile was accidentally moved or deleted from the system. Any changes that you make to the current desktop are lost after you log off the system. In this tutorial we’ll explain the step-by-step procedure to fix temporary profile issue in Windows 10, 8 and 7.

How to Fix “You’ve been signed in with a temporary profile” Error?

Before getting started, you need to find the SID (Security Identifier) of your user account that is experiencing the temporary profile problem. To do this, just press the Windows + R keys to open the Run box. Type cmd and press Enter.


When the Command Prompt launches, type the following command, replacing Tom with the name of your affected account. Press Enter and you’ll see the SID that will be used in steps below.
wmic useraccount where name='Tom' get sid


After finding the SID, close the Command Prompt. Now we begin to fix the registry settings. Press the Windows + R keys to open the Run box. Type regedit and press Enter.


When the Registry Editor opens, navigate to the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Expand the ProfileList subkey, you will see the SID keys for all the users on the machine. As we’ve found the SID of your affected account above, just click that SID key (without .bak), you’ll see the “ProfileImagePath” entry in the right pane that points to a temporary profile.


Double-click the ProfileImagePath entry to edit the values data. Type the correct profile path and click OK. If you don’t know the correct profile location, open Windows Explorer and browse to C:\Users. In my example, I want to set the account to use the profile folder named Tom, so I point ProfileImagePath to C:\Users\Tom. If your profile folder was already corrupted or deleted, just delete the SID key.


Next, right-click on your old SID key that is maked as .bak, and then click on Delete.

That’s it. Log off or restart your computer. Windows will sign in to your account with a local profile instead of a temporary profile, and you will no longer receive the temporary profile error.