Posts Tagged ‘Outlook Can’t Remember Password’

How to Fix a Bug Causing Windows 10 v2004 to Forget Saved Passwords

November 16th, 2020 by Admin

Windows 10 forgetting the saved passwords for installed apps including Outlook after a reboot? Microsoft is aware of this bug and has posted a new support article about Outlook on November 6th:

“After installing Windows 10 Version 2004 Build 19041.173 and related updates you find that Outlook and other applications do not remember your password anymore.”

According to some reports, the problem happens when certain scheduled tasks enable the “Do not store password” option in the Task Scheduler. It can cause Windows 10 to forget passwords saved in Microsoft Edge, Google Chrome, Outlook, OneDrive and Office 365. Thankfully, Microsoft has come up with a workaround to resolve this issue before rolling out a patch.

How to Fix a Bug Causing Windows 10 v2004 to Forget Saved Passwords

  1. Open Windows PowerShell as administrator. Copy and paste the following command into PowerShell and hit Enter:
    Get-ScheduledTask | foreach { If (([xml](Export-ScheduledTask -TaskName $_.TaskName -TaskPath $_.TaskPath)).GetElementsByTagName("LogonType").'#text' -eq "S4U") { $_.TaskName } }

    It will list any tasks that are configured with the “Do not store password” option in the Task Scheduler. Note down the task names you see in the PowerShell output.

  2. Now, you need to disable those tasks you found from the above command. Open Task Scheduler and expand the “Task Scheduler Library” folder, right-click on each target task and select Disable.

  3. Reboot your computer. You need to re-enter the missing passwords one more time for Microsoft Edge, Google Chrome, Outlook, OneDrive and Office 365. The saved passwords should no longer disappear every time Windows restarts.

Fix the Problem ‘Outlook Can’t Remember Password’

August 24th, 2012 by Admin

In some cases Outlook doesn’t remember your password, even if you enable the option to remember the password. This error is caused by a malfunctioning of the Protected Storage Space from Windows. To solve this problem, run the registry editor and navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider. You will find a key with a long name starting with S-1-5-21 which you have to delete. In most cases the problem is solved and next time the passwords will be saved.

Note: by doing this you will lose all stored passwords in Internet Explorer, Windows Live Messenger and other Microsoft applications. It’s advisable to recover and backup all types of saved passwords using Password Recovery Bundle.

If you are not allowed to delete that key, there is probably a problem with the permissions of your user account. Select the key Protected Storage System Provider, right click on it and choose¬† Permissions button and then click Advanced button. Make sure that your user account has Full Control for this key and subkeys. Activate the option Reset permissions on all child objects and enable propagation of inheritable permissions, click OK and repeat the earlier mentioned procedure. If needed, check the Microsoft KB files (http://support.microsoft.com/kb/290684). Here you will find out why Outlook can’t remember password and solutions to fix this problem.