Posts Tagged ‘can’t make password reset disk’

Fix “Create Password Reset Disk Link Not Working” in Windows 10

September 30th, 2015 by Admin

Just like previous versions of Windows, Windows 10 allows you to create a password reset disk from within the Control Panel. But when you try to click on the “Create a password reset disk” link, you might find out nothing happens. No wizard. No response at all. Doesn’t matter if I have a USB drive plugged in or not.

After searching online we find out this is really a bug in Windows 10. Here’s how do I troubleshoot this problem.

Actually, after clicking the “Create a password reset disk” link, the Forgotten Password Wizard will appear in the task switcher window (Press Alt+Tab keys together lets you open the task switcher window for switching between your running apps). But when I tab over to that task and let go of the keys nothing displays.

Now you need to close the Forgotten Password Wizard process. Here’re two ways to close it:

Method 1: Move your mouse cursor to the top-right corner of the Forgotten Password Wizard in the task switcher window, it will display the X button. Just click on X to close the process.


Method 2: Press the key combination CTRL+SHIFT+ESC to open the Task Manager directly. Find out the process named “Forgotten Password Wizard”. Select it and click on End task.


After close the Forgotten Password Wizard process. Re-click on the “Create a password reset disk” from within the Control Panel, it will open the Forgotten Password Wizard successfully.