{"id":8571,"date":"2016-12-19T06:03:20","date_gmt":"2016-12-19T06:03:20","guid":{"rendered":"http:\/\/www.top-password.com\/blog\/?p=8571"},"modified":"2016-12-19T06:12:50","modified_gmt":"2016-12-19T06:12:50","slug":"fix-cant-sign-into-microsoft-account-in-windows-10","status":"publish","type":"post","link":"https:\/\/www.top-password.com\/blog\/fix-cant-sign-into-microsoft-account-in-windows-10\/","title":{"rendered":"Fix: Can&#8217;t Sign Into Microsoft Account in Windows 10"},"content":{"rendered":"<blockquote><p>Just upgraded to Windows 10 and skipped the sign up process at the beginning. But now when I click on the &#8220;Sign in with a Microsoft account instead&#8221; link, nothing happens at all. I can&#8217;t even make the sign up dialog box appear. Please help!<\/p><\/blockquote>\n<p>Unable to sign into Microsoft account in Windows 10? Or it won&#8217;t accept your credentials? In this article we&#8217;ll show you 4 possible ways to fix the issue &#8220;cannot log in to your Microsoft account in Windows 10&#8221;.<\/p>\n<p><strong>Method 1: Disable All Non-Microsoft Services<\/strong><\/p>\n<ol>\n<li>Press the Windows + R key combination, type <strong>msconfig<\/strong> and press Enter.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/03\/msconfig.png\" alt=\"msconfig\" width=\"399\" height=\"206\" class=\"alignnone size-full wp-image-6409\" \/><\/p>\n<\/li>\n<li>When the System Configuration dialog opens, click the <strong>Services<\/strong> tab. Put a tick in the &#8220;<strong>Hide all Microsoft services<\/strong>&#8221; box at the bottom left, and then click <strong>Disable all<\/strong>.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/disable-non-ms-services.png\" alt=\"disable-non-ms-services\" width=\"571\" height=\"385\" class=\"alignnone size-full wp-image-8573\" \/><\/p>\n<\/li>\n<li>Click <strong>Apply<\/strong> and then <strong>OK<\/strong>. Restart your computer and try to sign in to Microsoft account.<\/li>\n<\/ol>\n<p><strong>Method 2: Enable Microsoft Account Sign-in Assistant Service<\/strong><\/p>\n<ol>\n<li>Press the Windows + R key combination, type <strong>services.msc<\/strong> and press Enter.<\/li>\n<li>In the Services window, scroll down and look for the &#8220;<strong>Microsoft Account Sign-in Assistant<\/strong>&#8221; service. Double-click on it to modify.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/ms-account-sign-in-assistant.png\" alt=\"ms-account-sign-in-assistant\" width=\"593\" height=\"268\" class=\"alignnone size-full wp-image-8574\" \/><\/p>\n<\/li>\n<li>When the Properties window opens, set the <strong>Startup type<\/strong> to <strong>Automatic<\/strong>. If the service status is Stopped, click <strong>Start<\/strong> button there. Click <strong>Apply<\/strong> followed by <strong>OK<\/strong>.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/start-ms-account-assistant.png\" alt=\"start-ms-account-assistant\" width=\"408\" height=\"469\" class=\"alignnone size-full wp-image-8575\" \/><\/p>\n<\/li>\n<li>Restart your computer and then try to sign in Windows 10 with Microsoft account.<\/li>\n<\/ol>\n<p><strong>Method 3: Turn Off Group Policy Which Blocks Microsoft Account<\/strong><\/p>\n<ol>\n<li>Press the Windows + R key combination, type <strong>gpedit.msc<\/strong> and press Enter.<\/li>\n<li>In the Local Group Policy Editor window, navigate to:<br \/>\n<code>Computer Configuration &gt; Windows Settings &gt; Security Settings &gt; Local Polices &gt; Security Options<\/code><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/block-microsoft-accounts-policy.png\" alt=\"block-microsoft-accounts-policy\" width=\"573\" height=\"349\" class=\"alignnone size-full wp-image-8576\" \/>\t<\/p>\n<p>Find the policy &#8220;<strong>Accounts: Block Microsoft accounts<\/strong>&#8221; in the right pane, and then double-click on it to modify.<\/li>\n<li>From the drop-down menu select &#8220;<strong>This policy is disabled<\/strong>&#8220;, and then click <strong>Apply<\/strong> and <strong>OK<\/strong>.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/unblock-microsoft-account.png\" alt=\"unblock-microsoft-account\" width=\"419\" height=\"508\" class=\"alignnone size-full wp-image-8577\" \/><\/p>\n<\/li>\n<li>Reboot Windows 10 and check if you can sign into Microsoft account later.<\/li>\n<\/ol>\n<p><strong>Method 4: Clear Cached Microsoft Account Credentials<\/strong><\/p>\n<p>When you try to sign into Microsoft account, Windows 10 might not accept your credentials. That is because the cached logon credentials are out of update. If you&#8217;re that case, you need to clear the cached Microsoft account credentials in Windows 10:<\/p>\n<ol>\n<li>Press the Windows + R key combination, type <strong>regedit<\/strong> and press Enter.<\/li>\n<li>When the Registry Editor opens, navigate to the following key:<br \/>\n<code>HKEY_USERS\\.DEFAULT\\Software\\Microsoft\\IdentityCRL\\StoredIdentities<\/code><\/li>\n<li>You&#8217;ll find your Microsoft account there. Right-click on it and select <strong>Delete<\/strong>.\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.top-password.com\/blog\/wp-content\/uploads\/2016\/12\/clear-cached-microsoft-account-login.png\" alt=\"clear-cached-microsoft-account-login\" width=\"604\" height=\"376\" class=\"alignnone size-full wp-image-8578\" \/><\/p>\n<\/li>\n<li>Now close Registry Editor, and head to Settings -&gt; Accounts -&gt; Sign-in options. Try to add your Microsoft account again.<\/li>\n<\/ol>\n<p>If you forgot the password of an existing Microsoft account and locked out of Windows 10, please refer to this tutorial: <a href=\"http:\/\/www.top-password.com\/knowledge\/reset-windows-10-microsoft-account-password.html\">2 Options to Reset Windows 10 Microsoft Account Password<\/a>.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Just upgraded to Windows 10 and skipped the sign up process at the beginning. But now when I click on the &#8220;Sign in with a Microsoft account instead&#8221; link, nothing happens at all. I can&#8217;t even make the sign up dialog box appear. Please help! Unable to sign into Microsoft account in Windows 10? Or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,10,1894],"tags":[3187,3188,3189],"class_list":["post-8571","post","type-post","status-publish","format-standard","hentry","category-others","category-tips-tricks","category-windows-10","tag-cannot-sign-into-microsoft-account-windows-10","tag-sign-in-with-microsoft-account-instead-not-working","tag-windows-10-cannot-sign-into-microsoft-account"],"_links":{"self":[{"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/posts\/8571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/comments?post=8571"}],"version-history":[{"count":2,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/posts\/8571\/revisions"}],"predecessor-version":[{"id":8579,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/posts\/8571\/revisions\/8579"}],"wp:attachment":[{"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/media?parent=8571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/categories?post=8571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.top-password.com\/blog\/wp-json\/wp\/v2\/tags?post=8571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}